Online Course Support - Blackboard Support
Blackboard Student Support:
Blackboard is an online software tool that your instructor will use to teach all or part of your course online. Depending on how your instructor set up the course, you may use Blackboard to:
- View important announcements
- Participate in online discussions and small group activities
- Access course materials and resources on the Web
- Submit your assignments, take on-line tests and quizzes, and check your grades
Blackboard is supported by the UMS and each campus also has dedicated support:
Click here for The UMS Students’ Guide to Using Blackboard
UMaineOnline Students can call 1-877-947-4357 for phone support, or email cedtechhelp@umit.maine.edu
Blackboard Faculty Support
Blackboard is a web-based course management system featuring tools for: posting announcements, faculty and student profiles, course syllabi, instructional materials, assignments, and external Web links; developing and delivering exams, quizzes and surveys, and managing grades; computer conferencing, e-mail, real-time chat, and transferring assignments between you and your students.
Blackboard can be used for asynchronous courses or for developing supplementary materials for courses taught over ITV, compressed video or traditional classroom instruction.
UMaineOnline Faculty requiring technical support can reference:
UMS Blackboard Support & Documentation
UMaine IT Blackboard Tutorials
or for staff support, UMaine faculty can please contact:
Patrick Gill
New Media Support Specialist
Continuing & Distance Education
Tel: 207-944-8431
AIM/Ichat: NMDPRG
Justin Hafford
Assistant Director
Continuing & Distance Education
Room 2 Chadbourne Hall,
The University of Maine
Orono, Maine 04469-5713
Phone: (207)581-3173
AIM/Ichat: sqyire